Over the past week, there have been two critical incidents in NSW, with heavy media coverage of both incidents. This may be impacting on your service’s children, families and communities.

The Big Situations resource includes links to free and practical resources to support educators to respond to situations such as this. When educators feel prepared to respond to big situations, they are more able to remain inclusive of all children and continue to deliver a quality program. We encourage you to access our Critical Incidents page here or please contact your Inclusion Professional if you would like support.

Contact Us

To request support, make an enquiry or provide feedback

Please complete the enquiry form below;
Phone 1800 703 382 (Toll-free);
Email inclusionagency@includeme.com.au ; or
Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form

First Name

Last Name

Service Name

Contact Number

Postcode

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Feedback

The NSW/ACT Inclusion Agency appreciates feedback about our administration of the IA. If you have feedback please email: inclusionagency@includeme.com.au

How to raise your concern or complaint

"Open communication between you and our staff is vital for our partnership to be successful"

View Our Complaint Management Process